Book intro call

Ingrid. Redefining last-mile delivery through design and functionality

Ingrid is a Stockholm-based delivery experience platform redefining last-mile logistics for e-commerce. Founded with a simple belief — that deliveries should fit people's lives, not the other way around — Ingrid connects retailers, carriers, and consumers through AI-powered automation that makes checkout smarter, shipping cheaper, and delivery a competitive advantage. Backed by Verdane and Schibsted Ventures, Ingrid processes over 40 million orders annually across 180 countries, serving more than 250 retailers including Paul Smith, ME+EM, and Sneakersnstuff.

Industry

B2B SaaS / E-commerce Logistics

Our services

Strategy, Web

Impact

A conversion-optimised website and CMS that lets Ingrid's marketing team scale independently

Challenge

A category leader without a website to prove it

Ingrid had done the hard work. A platform processing tens of millions of orders annually, a funding round led by one of Europe's most respected growth investors, and a client list that included some of the most design-conscious retailers on the continent. The product spoke for itself — to anyone who'd seen it.

The website was a different story. For a company positioning itself as the essential ingredient in modern e-commerce delivery, the digital presence wasn't converting at the level the business demanded. Visitors weren't being guided toward action. The brand's distinctly Scandinavian identity — what Ingrid calls Swedish grace — wasn't translating into the kind of visual and editorial experience that builds instant confidence with enterprise buyers.

The challenge was specific: build a platform that drives leads, optimizes conversions, and establishes Ingrid as the authority in delivery automation — while giving their marketing team the independence to scale it without relying on developers for every update.

Ingrid website desktop mockup showing delivery automation platform

What we did

Strategy, design, and a Webflow build engineered for growth

The engagement covered strategy, UI design, and full development — built on Webflow to give Ingrid's marketing team genuine autonomy over their own platform.

The strategic foundation came first. We mapped Ingrid's audience — e-commerce managers, logistics leads, and enterprise decision-makers — and structured the site around their specific journey. Entry points, content hierarchy, and conversion flows were all designed to move the right visitors toward the right action without friction.

The visual design brought Ingrid's Swedish grace aesthetic to life at its fullest expression: clean, confident, and unmistakably Scandinavian, with the kind of pixel-perfect execution that signals craft to a design-literate audience. The result balances captivating storytelling with the functional clarity that enterprise buyers need to make decisions quickly.

The Webflow build gave Ingrid something most B2B platforms lack: a CMS their marketing team can actually use. New content, new markets, new campaigns — all manageable independently, without bottlenecks, without waiting.

Ingrid mobile experience mockup
Mother and child embracing — user-centric delivery

Result

A digital foundation built for category leadership

Ingrid now has a website that reflects what they've built: a platform with the credibility, clarity, and visual confidence to compete at the top of the delivery experience category. Optimized for conversion, built for scale, and designed to grow with a company that's moving fast across European markets.

Ingrid - Redefining Last-Mile Delivery | Most Studios